SailPoint Technologies has recently unveiled its latest digital Customer Success Center, which is designed to support customers at every stage of their identity security journey.
Housed within the SailPoint Compass Community of over 100K members, the Customer Success Center offers strategic program resources, personalized onboarding, success planning sessions, and curated identity security content to SailPoint customers. This premier destination leverages the company’s expertise to help customers enhance their identity security programs.
Here are the key features that the Customer Success Center will be bringing to the table:
- Customer Success Corner: The homepage of Customer Success Corner features various essential guides and direct access to the Customer Success team.
- Onboarding Guide: This guide includes a series of interactive tours and resources designed to ensure a seamless experience for users, helping them quickly launch and implement their identity security program.
- Success Planning Guide: The center offers tools for creating personalized success plans with assistance from the Customer Success team.
- Customer Success Blog and Knowledge Base: Stay informed on identity security enablement, adoption, and thought leadership with content specifically curated to address customer challenges.
All-in-all, the Customer Success Center reflects SailPoint’s customer-first commitment, providing them with valuable, proactive resources that accelerate time-to-value, streamline onboarding and product adoption, and enhance the success of identity security programs.
Kindly visit this link for more details regarding the new SailPoint Customer Success Center.
